Mobility Concierge Driver - Tech-Driven Parking

SP+; Aspen (CO); On-site; USD 28,000 - 41,000; Full time

Job summary

SP+ seeks a Mobility Specialist Driver to be the face of our AI-powered parking experience. You will assist customers with enrollment in Metropolis parking technology, ensuring a smooth, courteous, and safe parking process across locations.

This role emphasizes strong customer service, attention to detail, and the ability to work in a fast-paced environment. Responsibilities include patrolling lots, issuing violations per policy, documenting incidents with mobile devices, and performing basic

Qualifications

• A valid state driver’s license and acceptable driving record.
• Ability to safely drive a manual transmission.
• HS diploma or GED preferred but not required.
• Parking industry experience preferred but not required.
• Strong customer service orientation and willingness to go above and beyond.
• Comfortable using mobile devices and technology (iPad, iPhone, Android).
• Ability to communicate effectively in spoken English with customers and team members.
• Strong interpersonal and communication skills.
• Reliable, adaptable, and able to thrive in a fast-paced environment.

Responsibilities

• Greet and assist guests in parking lots and garages, providing professional and friendly service.
• Educate customers on Metropolis parking technology and assist with enrollment as needed.
• Promote positive customer relationships by delivering excellent service.
• Respond to customer questions and concerns confidently and courteously.
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization.
• Issue parking violations in accordance with company policies.
• Document violations using company‑provided mobile devices, including photo documentation.
• Maintain the cleanliness of parking lots, garages, and common areas.
• Identify and report debris, spills, hazards, or maintenance issues promptly.
• Sweep floors, collect trash, and empty trash receptacles as needed.
• Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep.
• Work independently and collaboratively as part of a team.
• Observe all safety protocols at all times.
• Perform additional duties as assigned

Skills

Valid driver's license

Manual transmission

Customer service

English communication

Interpersonal communication

Reliable and adaptable

Outdoor weather endurance

Education

High school diploma or GED

Job description

SP+ seeks a Mobility Specialist Driver to be the face of our AI-powered parking experience. You will assist customers with enrollment in Metropolis parking technology, ensuring a smooth, courteous, and safe parking process across locations.

This role emphasizes strong customer service, attention to detail, and the ability to work in a fast-paced environment. Responsibilities include patrolling lots, issuing violations per policy, documenting incidents with mobile devices, and performing basic