Parking Tech Experience Specialist

SP Plus Corporation; Florida; Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

SP+ is recruiting a Mobility Specialist at Metropolis Parking in Aventura Mall, FL. You will serve as the face of our technology-driven parking experience, helping guests enroll in Metropolis parking tech and providing courteous service in a fast-paced setting.

The role emphasizes stamina, attention to detail, and a customer-first mindset, with duties ranging from guiding customers to ensuring policy compliance and maintaining facilities. Growth opportunities exist for high performers.

Qualifications

• High school diploma or GED preferred but not required.
• Prior parking industry experience preferred but not required.
• Strong customer service orientation with willingness to go above and beyond.
• Comfortable using mobile devices and technology (iPad, iPhone, Android).
• Ability to communicate effectively in spoken English with customers and team members.

Responsabilités

• Greet and assist guests in parking lots and garages, providing professional and friendly service.
• Educate customers on Metropolis parking technology and assist with enrollment as needed.
• Promote positive customer relationships by consistently delivering excellent customer service.
• Respond to customer questions and concerns confidently and courteously.
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization.
• Issue parking violations in accordance with company policies.
• Document violations using company-provided mobile devices, including photo documentation.
• Maintain the cleanliness of parking lots, garages, and common areas.
• Identify and report debris, spills, hazards, or maintenance issues promptly.
• Sweep floors, collect trash, and empty trash receptacles as needed.
• Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep.
• Work independently and collaboratively as part of a team.
• Observe all safety protocols at all times.
• Perform additional duties as assigned.

Connaissances

Customer service

Mobile devices

Communication

English

Formation

High school diploma or GED

Outils

iPad

iPhone

Android devices

Description du poste

SP+ is recruiting a Mobility Specialist at Metropolis Parking in Aventura Mall, FL. You will serve as the face of our technology-driven parking experience, helping guests enroll in Metropolis parking tech and providing courteous service in a fast-paced setting.

The role emphasizes stamina, attention to detail, and a customer-first mindset, with duties ranging from guiding customers to ensuring policy compliance and maintaining facilities. Growth opportunities exist for high performers.