Parking Technology & Guest Experience Specialist

SP+; Miami (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

SP+ is seeking a Mobility Specialist in Miami to greet guests, educate customers on parking technology, and ensure smooth enrollment and service. The role emphasizes strong customer service, attention to detail, and safety in a fast-paced environment.

You will patrol lots, handle cash, document violations on mobile devices, and support daily operations while maintaining a courteous, professional demeanor. Growth potential exists with performance.

Qualifications

• High school diploma or GED preferred.
• Comfortable using mobile devices and technology.
• Ability to communicate effectively in English with customers and team.

Responsibilities

• Greet and assist guests in parking lots and garages, providing professional service.
• Educate customers on Metropolis parking technology and assist with enrollment.
• Promote positive customer relationships through excellent service.
• Respond to questions and concerns confidently and courteously.
• Patrol lots/garages to identify improper payment or authorization.
• Document violations using mobile devices with photo evidence.
• Maintain cleanliness of parking areas and report hazards or issues.
• Perform basic vehicle maintenance tasks as needed.
• Work independently and as part of a team while following safety protocols.

Skills

Customer service

Communication

Cash handling

Mobile devices

Parking operations

Stamina

Education

High school diploma

Tools

iPad

iPhone

Android devices

Job description

SP+ is seeking a Mobility Specialist in Miami to greet guests, educate customers on parking technology, and ensure smooth enrollment and service. The role emphasizes strong customer service, attention to detail, and safety in a fast-paced environment.

You will patrol lots, handle cash, document violations on mobile devices, and support daily operations while maintaining a courteous, professional demeanor. Growth potential exists with performance.