Tech-Driven Operations & Strategy Consultant

Information Technology Senior Management Forum; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid time off

Job summary

Truist Financial Corporation in Charlotte, NC, is seeking a operations professional who supports day-to-day activities, optimizes coordination with external partners, and leverages technology to streamline workflows. You will partner with cross-functional teams to align operational activities with business goals and technology strategies.

This role emphasizes efficiency, cost control, risk management, and compliance with policies.

Qualifications

• Bachelor’s degree or equivalent education, training, and work-related experience.
• Minimum of 3 years of relevant experience in business operations or related professional roles.
• Working knowledge of business processes and technology applications.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Supports day-to-day operational activities to ensure efficiency and alignment with objectives.
• Implements improvements in workflows through technology and standard procedures.
• Coordinates with cross-functional teams to align operations with team goals.
• Monitors performance metrics and applies best practices for continuous improvement.
• Supports development and execution of operational technology strategies.
• Ensures compliance with organizational policies and risk management standards.
• Communicates operational status, issues, and improvement plans to stakeholders.
• Assists in supplier interactions to support cost control and timely deliveries.

Skills

Microsoft Office

Business processes

Technology applications

Education

Bachelor’s degree or equivalent education, training, and work-related experience

Bachelor’s degree in business administration, technology, or related field

Tools

Microsoft Office

Job description

Truist Financial Corporation in Charlotte, NC, is seeking a operations professional who supports day-to-day activities, optimizes coordination with external partners, and leverages technology to streamline workflows. You will partner with cross-functional teams to align operational activities with business goals and technology strategies.

This role emphasizes efficiency, cost control, risk management, and compliance with policies.