Operations & Strategy Associate — Tech-Driven Growth

Truist Financial; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Paid time off & holidays

Life insurance & disability

Job summary

Truist Financial is seeking an experienced operations professional in Charlotte, NC, to support daily activities and optimize coordination with external partners through technology-enabled workflows.

The role focuses on improving operational efficiency, cost control, and alignment with organizational goals and technology strategies, while collaborating with cross-functional teams and ensuring compliance with policies and regulations.

Qualifications

• Bachelor's degree or equivalent education, training, and work-related experience.
• Minimum of 3 years of relevant experience in business operations or related professional roles.
• Working knowledge of business processes and technology applications.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Works on smaller, day-to-day operational activities to ensure efficiency, reliability, and alignment with business objectives.
• Implements improvements in operational workflows through technology and process enhancements through a set of standard guidelines and procedures.
• Communicates with cross-functional teams to align daily business operations with team goals.
• Monitors performance metrics and applies best practices to drive continuous operational improvements.
• Supports the development and execution of operational technology strategies.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, issues, and improvement plans to stakeholders and senior professionals.
• When applicable, helps manage supplier interactions to support cost control and the timely delivery of goods and services.

Skills

Microsoft Office

Business operations

Technology applications

Education

Bachelor's degree or equivalent

Job description

Truist Financial is seeking an experienced operations professional in Charlotte, NC, to support daily activities and optimize coordination with external partners through technology-enabled workflows.

The role focuses on improving operational efficiency, cost control, and alignment with organizational goals and technology strategies, while collaborating with cross-functional teams and ensuring compliance with policies and regulations.