Tech Deployment Intern: Hands-On PC & Mac Rollouts

IAA Illinois Agricultural Association; United States; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Paid company holidays

Volunteer time off

Job summary

Illinois Farm Bureau is seeking a PC Deployment Intern to join the IT project team. You will deploy, configure, and set up end-user equipment, including PCs, Macs, laptops, docking stations, monitors, and printers, while ensuring software is installed and configured correctly to minimize repeat support efforts.

You will contribute to a high-performing support team by assisting with service desk incidents, gathering end-user feedback, and helping meet service expectations, with opportunities for

Qualifications

• Pursuing a degree in computer systems technology or a related field.
• Graduation date of August 2027 or beyond.
• Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix and deployment projects.
• Excellent customer service skills and ability to log data in admin systems.
• Familiarity with troubleshooting a wide variety of systems and networks.

Responsibilities

• Deploy, configure, and set up end-user equipment (PCs, Macs, laptops, docking stations, monitors, printers).
• Ensure software is installed and configured correctly to minimize issues.
• Assist with service desk incidents and meet service expectations.
• Gather and assess end-user feedback to improve technology experiences.

Skills

Hardware support

Software support

Customer service

System imaging

Troubleshooting

Data logging

Debugging protocols

Education

Pursuing degree in computer systems technology

Graduation by August 2027

Job description

Illinois Farm Bureau is seeking a PC Deployment Intern to join the IT project team. You will deploy, configure, and set up end-user equipment, including PCs, Macs, laptops, docking stations, monitors, and printers, while ensuring software is installed and configured correctly to minimize repeat support efforts.

You will contribute to a high-performing support team by assisting with service desk incidents, gathering end-user feedback, and helping meet service expectations, with opportunities for