PC Deployment Intern

IAA Illinois Agricultural Association; United States; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Paid company holidays

Volunteer time off

Job summary

Illinois Farm Bureau is seeking a PC Deployment Intern to join the IT project team. You will deploy, configure, and set up end-user equipment, including PCs, Macs, laptops, docking stations, monitors, and printers, while ensuring software is installed and configured correctly to minimize repeat support efforts.

You will contribute to a high-performing support team by assisting with service desk incidents, gathering end-user feedback, and helping meet service expectations, with opportunities for

Qualifications

• Pursuing a degree in computer systems technology or a related field.
• Graduation date of August 2027 or beyond.
• Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix and deployment projects.
• Excellent customer service skills and ability to log data in admin systems.
• Familiarity with troubleshooting a wide variety of systems and networks.

Responsibilities

• Deploy, configure, and set up end-user equipment (PCs, Macs, laptops, docking stations, monitors, printers).
• Ensure software is installed and configured correctly to minimize issues.
• Assist with service desk incidents and meet service expectations.
• Gather and assess end-user feedback to improve technology experiences.

Skills

Hardware support

Software support

Customer service

System imaging

Troubleshooting

Data logging

Debugging protocols

Education

Pursuing degree in computer systems technology

Graduation by August 2027

Job description

Join us at the Illinois Farm Bureau to become part of an influential leader that has a rich history and vision toward the future of agriculture. We’re excited you’re looking for a career with Illinois Farm Bureau as we advocate for farmers and agriculture. We’re a grassroots organization made up of people who support farms, food and families in Illinois.

About the role

The PC Deployment Intern works as part of the broader IT project team to support IFB’s annual PC deployment initiative. In this role, the intern is responsible for deploying, configuring, and setting up end-user equipment, including PCs, Macs, laptops, docking stations, monitors, and printers, while ensuring software is installed and configured correctly to minimize repeat support efforts. The intern also contributes to a high-performing support team by delivering exceptional customer service, assisting with service desk incidents, and helping meet established service expectations. Additionally, the position plays an important role in gathering and assessing end-user feedback throughout the deployment process to ensure a positive technology experience, maintain high satisfaction levels, and identify opportunities for continuous improvement.

Application Timeline

We know waiting can be difficult, so we want to set expectations upfront. Our internship recruiting process takes place over several months. Applications open in mid-September and are reviewed as they are received. HR interviews are expected to begin in mid-October, followed by interviews with hiring leaders. Depending on the role and applicant volume, hiring decisions and offers may be made anytime from October through January. We appreciate your patience throughout the process and will communicate updates as they become available.

How does this role make an impact?

"Test drive" a potential career path through real corporate projects, collaboration in meetings, and several networking opportunities. While working alongside and learning from expert leaders at all levels of the company, in addition to teaming up with fellow interns to showcase your ideas, our interns impact the business, and experience professional and personal growth.

Do you have what we're looking for?

• Pursuing a degree in computer systems technology or a related field.
• Must be able to work full-time hours from late May 2027 to early August 2027.
• The internship may be extended part-time through fall 2027 and spring 2028.
• Graduation date of August 2027 or beyond.
• Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support, (ie.. laptops, desktops, and printers), refresh, upgrade and deployment projects as well as excellent customer service skills.
• Experience with conducting routine system administration tasks and logging data in system admin logs.
• Experience with maintaining & troubleshooting a wide variety of systems and networks, including high availability systems.
• Knowledge of debugging protocols and processes.

Why work with us?

Illinois Farm Bureau planted roots in 1916 and is one of the largest Farm Bureau organizations in the United States.

Illinois Farm Bureau is a voice for Illinois farmers, farm families, and anyone involved in food and agriculture. That covers a lot of ground. Illinois Farm Bureau represents members in Springfield, IL and Washington D.C. When you become a part of Illinois Farm Bureau, you become part of something that touches the lives of people every day. You truly make a difference.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer.

Illinois Farm Bureau is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment.

Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Illinois Farm Bureau does not generally sponsor individuals for employment-based visas for this position.

IFB is headquartered in Bloomington, IL, with hybrid positions available at our home office and statewide across our 93 County Farm Bureau offices.

Our Mission: Improve the economic well-being of agriculture and enrich the quality of farm family life.

Since 1916, IFB has remained dedicated to advocating for farmers and agriculture, connecting the farming community with consumers and promoting the values and quality of life we hold dear in Illinois.

We’re a grassroots membership organization made up of people who support farms, food and families in Illinois.

Our members join because they are looking for advocacy, access to reliable agricultural information and education and our member benefits.

We also invest in the future of agriculture via the IAA Foundation, grow agricultural leaders through developmental programming and events, cultivate environmental stewardship and champion innovation by working with our partner and affiliated organizations, such as COUNTRY Financial; GROWMARK; Prairie Farms Dairy and the state commodity groups.

Our employees — regardless of their connection to agriculture — are instrumental in providing this value to our members by creating and managing programs, services and activities.

We support their development through continuous learning and training, tuition assistance and a competitive, full-range package of benefits.

Our people are our members’ neighbors, and we work to ensure they share the same opportunities for personal and professional growth and contributing to their communities.