Tech Delivery Leader - Agile, Enterprise Solutions

Unum Ireland

Chattanooga (TN)

On-site

USD 89,000 - 184,000

Full time

9 days ago

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Benefits offered by this job

Healthcare benefits

Insurance benefits

401(k) employer match

Paid time off

Job summary

Unum seeks an experienced Technology Delivery Manager to lead a highly skilled delivery team supporting enterprise capabilities and FINEOS solutions. You will drive delivery excellence, remove blockers, and partner with business and technology stakeholders to deliver measurable value.

The role requires strong leadership, Agile experience, and a track record of building high-performing teams focused on accountability and customer outcomes. This position is based in the United States.

Qualifications

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or equivalent combination of education and experience.
5+ years of experience leading technology delivery teams, technology programs, or technology operations functions.
Direct people leadership experience, including managing, coaching, and developing employees.
Experience leading teams within Agile delivery environments.
Demonstrated ability to manage competing priorities, delivery risks, operational issues, and stakeholder expectations.
Experience partnering with business leaders, product teams, and technology organizations to deliver strategic initiatives.
Strong communication, collaboration, and influencing skills across all organizational levels.
Proven ability to build high-performing teams and create a culture focused on accountability, engagement, and results.
Experience supporting enterprise applications, software delivery, digital products, or technology platforms.

Responsibilities

Lead, coach, and develop a team of technology professionals, fostering an engaged, high-performing, and inclusive team culture.
Provide direct people leadership, including performance management, career development, coaching, mentoring, and succession planning.
Drive successful delivery of technology solutions and services while ensuring alignment with business priorities and organizational objectives.
Partner closely with Product Owners, business stakeholders, and technology leadership to maintain a healthy and prioritized delivery backlog.
Proactively identify, manage, and resolve project risks, operational blockers, resource constraints, and system dependencies.
Support Agile delivery practices and help teams continuously improve planning, execution, quality, and predictability.
Ensure teams follow sound engineering and delivery practices, including testing, quality assurance, continuous integration, deployment standards, and technical governance.
Monitor delivery performance metrics and implement improvements that increase team effectiveness and business outcomes.
Facilitate collaboration across technology and business teams to ensure efficient delivery of strategic initiatives.
Identify skills gaps within the team and develop plans to strengthen capabilities through hiring, coaching, mentoring, and cross-training.
Champion continuous improvement and organizational agility while helping teams navigate change effectively.
Maintain awareness of emerging technologies, industry trends, and delivery practices that may improve business outcomes and team performance.
Build and sustain a self-organizing, empowered team environment focused on accountability, innovation, and customer value.