Tech Customer Support Specialist for Vehicle Systems

Sport Truck USA, Inc.; Coldwater (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401k Plan with Employer Matching

Job summary

Sport Truck USA, Inc. is looking for a Technical Customer Service Representative in Coldwater, Michigan. This role involves analyzing and resolving technical issues related to product installations and warranties while providing outstanding customer service. The ideal candidate should possess strong organizational and communication skills, a technical background in vehicle mechanics, and the ability to thrive in a fast-paced environment. Competitive compensation and benefits are offered, including a 401k plan with employer matching.

Qualifications

• Strong organizational and time management skills.
• Proficient attention to detail and problem-solving skills.
• Effective and professional written and verbal communication skills.

Responsibilities

• Analyze and resolve technical issues for installation and product fit.
• Communicate with customers professionally and respectfully.
• Collaborate with R&D on engineering and common customer service issues.

Job description

Sport Truck USA, Inc. is looking for a Technical Customer Service Representative in Coldwater, Michigan. This role involves analyzing and resolving technical issues related to product installations and warranties while providing outstanding customer service. The ideal candidate should possess strong organizational and communication skills, a technical background in vehicle mechanics, and the ability to thrive in a fast-paced environment. Competitive compensation and benefits are offered, including a 401k plan with employer matching.