Tech Adoption & Training Lead - Legal Firm

Stradley Ronon; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Health Savings Account

Flexible Spending Accounts

Life Insurance

Disability coverage

401(k)

Family forming benefits

Childcare leave

Backup care

Pre-tax commuter benefits

Employee assistance program

Wellbeing program

Vacation and paid time off

Job summary

Stradley Ronon Stevens & Young, LLP is seeking a senior training professional to drive technology adoption and improve application support across the firm. You will design and deliver training for new hires and for deploying new technologies, ensuring knowledge is embedded in core workflows.

The role requires 7+ years creating educational content in a law firm setting, deep MS Office/iManage expertise, and the ability to translate complex tech into practical guidance.

Qualifications

• Bachelor's degree and 7+ years’ experience creating and delivering educational content and communications to time-constrained professionals.
• Previous law firm experience required.
• Deep knowledge of Microsoft Office, iManage and related software typically used in a law firm.
• Experience in adult learning concepts and adoption techniques for busy professionals.
• Solid understanding of the relationship between technology and workflow and how to drive adoption of new technologies.

Responsibilities

• New Hire Training – Develop and deliver a multi-touch, targeted technology training program for new hires to ensure knowledge becomes embedded within core work processes.
• New Technology Training – Function as a project subject matter expert (SME) to learn new technology, develop training materials and conduct training sessions to support the deployment phase.
• Quality Testing – Support the IT Department’s commitment to quality by partnering with technical SMEs to thoroughly test applications and inventory errors, issues, and concerns.
• Advanced Applications Support – Act as third-tier escalation SME for core software including, but not limited to, Microsoft Office, iManage, Word LX, and Adobe
• Other duties as assigned.

Skills

Content creation

Adult learning

Storytelling

Interpersonal skills

Time management

Education

Bachelor's degree

Tools

Microsoft Office

iManage

Word LX

Adobe

Job description

Stradley Ronon Stevens & Young, LLP is seeking a senior training professional to drive technology adoption and improve application support across the firm. You will design and deliver training for new hires and for deploying new technologies, ensuring knowledge is embedded in core workflows.

The role requires 7+ years creating educational content in a law firm setting, deep MS Office/iManage expertise, and the ability to translate complex tech into practical guidance.