Senior Tech Learning & Adoption Coach

Cooley LLP; San Francisco (CA); On-site; USD 129,000 - 158,000; Full time

Benefits offered by this job

Health benefits

Parental leave

Paid PTO 20 days

Job summary

Cooley LLP seeks a Senior Technology Learning & Adoption Training Specialist to advance the firm’s technology training programs for attorneys and business professionals. You will collaborate with the Technology Learning & Adoption team and others to develop curricula, curate content, and deliver both in-person and virtual training.

The role emphasizes coaching, instructional design, and stakeholder engagement to improve performance and efficiency across the firm.

Qualifications

• Proficiency in Microsoft Office suite, iManage and other firm applications.
• Four+ years' experience coordinating training projects in a business setting.
• Background in instructional design and curriculum development for technology topics.
• Ability to craft learning objectives, reference guides, and assessments.
• Experience facilitating adult learning in in-person and remote environments.
• Past delivery of technology-related training to diverse firm personnel.

Responsibilities

• Act as a coach to build skills in personnel inside and outside the classroom.
• Create educational resources for technical products, including Windows and Office, and firm apps.
• Design and implement instructor-led courses, videos, and written materials.
• Transform scripts into activities that boost retention and engagement.
• Maintain and renew training resources; retire outdated materials as needed.
• Facilitate technology classes for all roles across the firm.
• Diagnose technology performance issues and recommend solutions.
• Collaborate with Technology management, HR, and Admin to tailor learning solutions.
• Build trust with firm users and manage multiple priorities.
• Plan projects with milestones and stakeholder alignment; ensure rollout and effectiveness.
• Schedule training and track registrations and completions in the LMS.
• Handle training requests via the ticket system and ensure best practices.
• Contribute to documentation for IS products and QA efforts.
• Stay current on industry trends and firm technology.

Skills

MS Office

iManage

Training project coordination

Instructional design

Adult learning methods

Classroom delivery (in-person)

Classroom delivery (virtual)

Overtime availability

Travel readiness

Education

Bachelor's degree in education/technology/business

Tools

Video editing software

Learning management systems

Virtual classroom tools

Job description

Cooley LLP seeks a Senior Technology Learning & Adoption Training Specialist to advance the firm’s technology training programs for attorneys and business professionals. You will collaborate with the Technology Learning & Adoption team and others to develop curricula, curate content, and deliver both in-person and virtual training.

The role emphasizes coaching, instructional design, and stakeholder engagement to improve performance and efficiency across the firm.