Tech Account Manager

Sino Biological, Inc.; Houston (TX); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Inclusive work environment

Job summary

Sino Biological, Inc. is seeking a highly motivated Technical Account Manager to join our global team. This remote role supports U.S.-based customers, collaborating with sales, coordinating resources, and ensuring successful project delivery.

Houston presence preferred given office there, and travel up to 15%. Candidates will manage customized services, build client relationships, create work plans, track milestones, and document projects.

Qualifications

• PhD preferred or Master’s degree in biology, biochemistry, pharmaceutical sciences, or a related life sciences field.
• Training or experience in protein biochemistry, antibody development, and immunology is highly desirable.
• Previous experience in project management and customer-facing roles is a plus.
• Solid understanding of biologic research, drug discovery, diagnostics, and relevant technologies, products, and services.
• Ability to learn quickly, multitask, prioritize, and work independently.
• Willingness to travel up to 15%.
• Must be able to lift and move 25-50 lbs.

Responsibilities

• Collaborate with local sales representatives to promote and sell customized services.
• Build and maintain strong client relationships, acting as a key point of contact.
• Work closely with clients to develop work plans, set milestones, and monitor progress.
• Coordinate internal resources to ensure timely completion of projects and delivery of final products and reports.
• Create and maintain comprehensive project documentation.
• Perform other related duties as assigned.

Skills

PhD preferred

Master's degree in biology

Protein biochemistry

Antibody development

Immunology

Project management

Customer-facing

Willingness to travel

Lift 25-50 lbs

Education

PhD preferred or Master’s degree in biology/biochemistry/pharmaceutical sciences

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Houston, TX, US

AboutSinoBiological:

Sino Biological is a world-renowned reagent supplier and contract research organization, listed on ChiNext of the Shenzhen Stock Exchange (301047 Sino Biological Inc.). Our core technology platform is an in-house-developed mammalian cell-based recombinant expression system that leverages proprietary reagents and processes for high-efficiency production of antigens and antibodies.

We are headquartered in Beijing, China, with a U.S. base in the Greater Philadelphia area, an office and bioprocessing center in Houston, Texas, and subsidiaries in Frankfurt, Germany, and Kawasaki, Japan.

Sino Biological is committed to providing high-quality recombinant protein and antibody reagents and to being a one-stop technical services shop for life science researchers around the world. All of our products are independently developed and produced. In addition, we offer pharmaceutical companies and biotechnology firms pre-clinical production technology services for hundreds of monoclonal antibody drug candidates.

PositionOverview:

We're seeking a highly motivated and detail-oriented individual to join our dynamic Technical Account Management team. This is a remote position, but candidates located in or near Houston,TX are preferred, as we have an office there. The role involves approximately 15%travel.

Asacriticalteammember,yourprimaryresponsibilitywillbemanagingcustomizedservicesforU.S.-basedcustomers.Thisincludescollaboratingwithlocalsalesrepresentatives,maintainingstrongclientrelationships,coordinatinginternalresources,andensuringthesuccessfulcompletionofprojects.

KeyResponsibilities:

• Collaboratewithlocalsalesrepresentativestopromoteandsellcustomizedservices.
• Buildandmaintainstrongclientrelationships,actingasakeypointofcontact.
• Workcloselywithclientstodevelopworkplans,setmilestones,andmonitorprogress.
• Coordinateinternalresourcestoensuretimelycompletionofprojectsanddeliveryoffinalproductsandreports.
• Createandmaintaincomprehensiveprojectdocumentation.
• Performotherrelateddutiesasassigned.

Qualifications:

• PhDpreferred or Master's degree in biology, biochemistry, pharmaceutical sciences, or a related life sciences field.
• Trainingorexperienceinproteinbiochemistry,antibodydevelopment,andimmunologyishighlydesirable.
• Previousexperienceinprojectmanagementandcustomer-facingrolesisaplus.
• Asolidunderstandingofbiologicresearch,drugdiscovery,diagnostics,andrelevanttechnologies,products,andservices.
• Abilitytolearnquickly,multitask,prioritize,andworkindependently.
• Willingnesstotravelupto15%.
• Mustbeabletoliftandmove25-50lbs.

WhyJoinUs?

AtSinoBiological,werecognizethatourpeopleareourgreatestasset.That'swhyweoffer:

• Competitivecompensationpackages,includingabasesalaryandabonusstructureplan
• Professionaldevelopmentandcareeradvancementopportunities.
• Asupportiveandinclusiveworkenvironmentwherediversityiscelebrated.

EqualOpportunityEmployer:

SinoBiologicalisanequalopportunityemployer.Wecelebratediversityandarecommittedtocreatinganinclusiveenvironmentforallemployees.

Join us in advancing scientific innovation and making a global impact!