Team Trainer & Shift Leader

Fulenwider Group; Cleveland (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Fulenwider Group is seeking a Team Trainer at KFC in Cleveland, TN to train crew members across roles (cashier, drive-thru, etc.). You will be the go-to person on shift, resolving issues and supporting team success while promoting guest service excellence.

Responsibilities include cross-training, coaching, overseeing teammates when management isn’t present, and helping the team meet standards, schedules, and food safety requirements.

Qualifications

• Experience in training employees.
• Cross-training current staff and coaching.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching.
• Oversight: Overseeing team members when the manager is not present.
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with team members to ensure standards are met and consistent.
• Pre-shift huddles or meetings.
• Scheduling.
• Food cost and cost controls.
• Productivity reports.
• Functional aisle and dining room set ups.
• Ensuring food safety, quality, and accuracy of orders.

Skills

Coaching

Training

Job description

Fulenwider Group is seeking a Team Trainer at KFC in Cleveland, TN to train crew members across roles (cashier, drive-thru, etc.). You will be the go-to person on shift, resolving issues and supporting team success while promoting guest service excellence.

Responsibilities include cross-training, coaching, overseeing teammates when management isn’t present, and helping the team meet standards, schedules, and food safety requirements.