Team Trainer & Shift Leader: Train, Coach & Elevate Service

Fulenwider Group; Elizabethton (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Fulenwider Group is hiring a Team Trainer at the KFC location in Elizabethton, TN. This role involves training crew members across positions, serving as the on-shift go-to person for issue resolution and performance coaching.

The Team Trainer will focus on cross-training, supervising when the manager is away, and ensuring guest satisfaction while maintaining food safety and quality standards.

Qualifications

• Experience training new employees.
• Ability to coach and cross-train staff.
• Experience supervising team when manager is absent.
• Commitment to guest service.
• Knowledge of food safety best practices.

Responsibilities

• Train and cross-train team members on products and procedures.
• Coach and develop newer employees.
• Oversee operations when the manager isn’t present.
• Strive for high customer satisfaction and service quality.
• Lead by example to meet standards and drive team growth.
• Coordinate pre-shift huddles and team communication.
• Assist with scheduling and productivity reporting.
• Support food cost control and accurate order preparation.

Skills

Team training

Customer service

Leadership

Cross-training

Job description

Fulenwider Group is hiring a Team Trainer at the KFC location in Elizabethton, TN. This role involves training crew members across positions, serving as the on-shift go-to person for issue resolution and performance coaching.

The Team Trainer will focus on cross-training, supervising when the manager is away, and ensuring guest satisfaction while maintaining food safety and quality standards.