Shift Trainer & Team Coach

Fulenwider Group; Hendersonville (NC); On-site; USD 27,000 - 37,000; Full time

Job summary

Fulenwider Group is seeking a Team Trainer for a KFC location in Hendersonville, NC. The role involves training crew members, serving as the go-to person on shift, and ensuring high guest service standards.

The Team Trainer will cross-train employees, supervise when the manager is absent, and lead the team to meet quality and safety standards while supporting scheduling and cost controls.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Skills

Training

Leadership

Team coordination

Customer service

Job description

Fulenwider Group is seeking a Team Trainer for a KFC location in Hendersonville, NC. The role involves training crew members, serving as the go-to person on shift, and ensuring high guest service standards.

The Team Trainer will cross-train employees, supervise when the manager is absent, and lead the team to meet quality and safety standards while supporting scheduling and cost controls.