Team Trainer: Elevate Training & Guest Experience

Fulenwider Group; Murphy (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Fulenwider Group's KFC location in Murphy, NC is seeking a Team Trainer who will work in a crew role (cashier, drive-thru, etc.) and serve as the frontline trainer for new employees. You'll be the go-to person during the shift – the first in line to resolve issues and lend a helping hand where needed.

As a Team Trainer, you will cross-train staff, coach during shifts, oversee teammates when the manager is away, and strive to deliver excellent guest service while upholding quality and safety

Qualifications

• Experience coaching or training staff.
• Strong communication and people skills.
• Commitment to food safety and quality standards.

Responsibilities

• Training: cross-training current employees and coaching.
• Oversight: lead team when manager is away and ensure standards.
• Customer satisfaction: maintain high guest service levels.
• Leadership: guide and develop team members.
• Standards: uphold quality and procedural standards.

Skills

Customer service

Training

Leadership

Job description

Fulenwider Group's KFC location in Murphy, NC is seeking a Team Trainer who will work in a crew role (cashier, drive-thru, etc.) and serve as the frontline trainer for new employees. You'll be the go-to person during the shift – the first in line to resolve issues and lend a helping hand where needed.

As a Team Trainer, you will cross-train staff, coach during shifts, oversee teammates when the manager is away, and strive to deliver excellent guest service while upholding quality and safety