Team Trainer

Fulenwider Group; Concord (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Taco Bell in Concord, NC is seeking a Team Trainer to support hourly crewmembers. You will be the go-to person on shift, handling training for new hires and helping resolve issues quickly while maintaining service standards.

You will lead cross-training, oversee teammates when the manager is away, and contribute to customer satisfaction through friendly, dependable service and strong follow‑through on food safety and quality.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction
• Leadership: Guiding and growing the team
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Job description

Job Details

Job Location: Taco Bell 3815 Concord Parkway S, Concord, NC 28027 | 32753 - Concord, NC 28027

As a Team Trainer, you will work in a crew position, such as cashier, drive‑thru, or other position, but will be responsible for training new employees. You will be the go‑to person during the shift – the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team‑oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross‑training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction
• Leadership: Guiding and growing the team
• Standards: Working with fellow team members to ensure standards are met and consistent

Other Responsibilities

• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Qualifications