Team Trainer

Fulenwider Group; Beckley (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

Fulenwider Group is looking for a dedicated Team Trainer to join their crew at KFC in Beckley, WV. In this role, you will train new employees and assist in overseeing team members while ensuring customer satisfaction.

As a Team Trainer, you'll motivate the team to provide excellent service and meet operational standards. Ideal candidates will possess a friendly demeanor, dependability, and a commitment to guest satisfaction.

Responsibilities

• Train new employees and cross-train current staff.
• Oversee team members in the absence of the manager.
• Ensure customer satisfaction by providing excellent service.
• Guide and grow the team to improve performance.
• Work to meet operational standards with fellow team members.

Job description

Job DetailsJob Location: KFC 3025 Robert C Byrd Dr, Beckley, WV 25801 | E320140 - Beckley, WV 25801

As a Team Trainer, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent

Other Responsibilities

• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Qualifications