Team Support Specialist - Mental Health Admin

Pine Rest Christian Mental Health Svc; Grand Rapids (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance & other benefits

401(k) / 403(b) retirement plan

Generous PTO

Job summary

Pine Rest Christian Mental Health Services is seeking a Team Support Staff to provide essential administrative support within a busy clinical setting. You will greet visitors, direct patients, screen calls, and maintain calendars while supporting data entry and records management across departments.

This role requires at least one year of related experience and a high school diploma, with preferred proficiency in Microsoft Office Suite.

Qualifications

• One year of related work experience preferred.
• Completion of high school diploma or equivalent.
• Experience using Microsoft Office Suite preferred.

Responsibilities

• Greet and direct visitors or patients and answer questions.
• Transfer and screen calls and maintain calendars for supervisors.
• Input data into computer systems and maintain department files.
• Assist in medical record keeping and release information as needed.
• Support data entry into the EMR system and transcribe notes.
• Calculate charges and monitor balances for therapies or procedures.
• Assist with ordering office supplies and maintain orderly workspace.

Skills

Administrative support

Scheduling

Data entry

Customer service

Record keeping

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Pine Rest Christian Mental Health Services is seeking a Team Support Staff to provide essential administrative support within a busy clinical setting. You will greet visitors, direct patients, screen calls, and maintain calendars while supporting data entry and records management across departments.

This role requires at least one year of related experience and a high school diploma, with preferred proficiency in Microsoft Office Suite.