Team Supervisor — Lead Shifts & Elevate Service (4‑Day Week)

Wawa, Inc.; Indianapolis (IN); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Education assistance

Store discounts

Paid time off

Parental leave

Job summary

Wawa, Inc. in Indianapolis is seeking a Team Supervisor to lead on-shift operations and deliver memorable customer experiences in a fast-paced retail environment.

You’ll supervise Associates, coordinate orders, enforce safety and store policies, and drive performance while benefiting from a flexible schedule and a comprehensive benefits package, including medical, dental, vision, and 401(k) matching. Associates in this role have the option to opt into a 4-day work week, balancing work and life.

Qualifications

• High School Diploma or GED required.
• Ability to communicate effectively and build relationships.
• Flexible availability to work various shifts, including weekends and holidays.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Skills

Customer service

Supervisory experience

Communication

Problem solving

Education

High School Diploma or GED

Job description

Wawa, Inc. in Indianapolis is seeking a Team Supervisor to lead on-shift operations and deliver memorable customer experiences in a fast-paced retail environment.

You’ll supervise Associates, coordinate orders, enforce safety and store policies, and drive performance while benefiting from a flexible schedule and a comprehensive benefits package, including medical, dental, vision, and 401(k) matching. Associates in this role have the option to opt into a 4-day work week, balancing work and life.