Team Member/Superfood Ninja

Vitality Bowls Watertown; Watertown (MA); On-site; USD 32,000 - 42,000; Part time

Job summary

Vitality Bowls Watertown is seeking a team member to provide upbeat, informative customer service and assist with food preparation in a fast-paced setting. You will memorize training material, explain health benefits of ingredients, and ensure accurate order handling.

You will maintain a clean front lobby and kitchen, follow health and safety guidelines, and collaborate with staff to deliver timely service. A positive attitude and teamwork are essential.

Qualifications

• Be able to follow health, sanitary, and safety requirements.
• Become food certified.
• Stand for long periods and lift/move boxes as needed.

Responsibilities

• Memorize training material and explain health benefits of ingredients to customers in an upbeat, informative manner.
• Keep the front lobby and outside area clean.
• Provide excellent customer service, be polite and informative, and give accurate wait times.
• Assist and ring up guests, answer phone calls, and take orders over the phone.
• Follow recipes and prepare food in a timely and sanitary manner.
• Stock and rotate food; prep and portion food per procedures.
• Communicate with staff and managers to ensure timely and accurate orders.
• Contribute to a clean, organized kitchen and lobby at all times.

Skills

Customer service

Communication

Food safety

Time management

Cash handling

Education

Food safety certification

Tools

POS system

Job description

Job Description:

• Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
• Keep the front lobby and outside area clean
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls and take orders over the phone
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
• Prep food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Washing dishes and put away
• Communicate with other staff to ensure that all orders are made correctly and in a timely way
• Carry out food to customers
• Communicate with managers about the schedule, informing them in a timely manner of days off needed
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost-cutting measures
• Pitch in and work as a team
• Track food quality
• Handle specials circumstances
• Communicate effectively with coworkers and managers

Requirements:

• Become food certified
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others