Team Member - Launch Entertainment (Framingham)

Momentum Enterprises; Framingham (MA); On-site; USD 16,531 - 24,796; Full time

Job summary

Launch Framingham is seeking Team Members to help welcome guests, assist with attractions, birthday parties, and the Krave Café. You will work in a fast-paced, high-energy environment that values teamwork, positive energy, and unforgettable guest experiences.

Experience in food service, retail, or hosting events is helpful but not required, and there are opportunities to learn multiple roles across the park. Momentum Enterprises emphasizes family-friendly values and supportive teamwork.

Qualifications

• Friendly and approachable personality.
• Strong communication and guest service skills.
• Reliable and punctual; able to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome guests at the front desk and help keep attractions running safely.
• Assist with birthday parties and group events; support in Krave Café when needed.
• Work as part of a team to deliver energetic, memorable experiences for families.

Skills

Friendly personality

Strong communication

Reliable and punctual

Guest service

Physical stamina

Job description

Team Member – Launch Framingham

Attraction Monitors | Guest Services | Krave Café | Party Hosts

Launch Entertainment (Powered by Momentum Enterprises)

Looking for a job where no two shifts feel the same? Come join the team at Launch Entertainment in Framingham, where energy, teamwork, and guest excitement are part of every day.

Our Team Members help create the fun atmosphere Launch is known for. You might be welcoming guests at the front desk, helping keep attractions running safely, supporting birthday parties and group events, or assisting in our Krave Café. Every role works together to make sure guests have an incredible time from the moment they walk in.

If you like staying active, working with a supportive team, and being part of a place where families come to celebrate and have fun, this could be the job for you.

What We're Looking For

We're searching for people who bring enthusiasm, reliability, and a great attitude to every shift.

• Friendly and approachable personality
• Strong communication and guest service skills
• Reliable and punctual
• Comfortable working in a fast-paced, high-energy environment
• Enjoy interacting with kids, families, and groups
• Able to stand for extended periods and lift up to 25 lbs
• Open to learning multiple roles around the park

Experience in food service, retail, or hosting events is helpful, but not required.

Why You'll Love Working Here

• Energetic, team-oriented workplace
• Flexible scheduling
• Opportunities to learn different roles across the park
• A supportive team that enjoys working together

At Launch Framingham, our mission is to deliver safe, exciting, and memorable experiences for every guest who visits. Our team members make that happen through teamwork, great service, positive energy, a shared passion for fun, and spreading super smile-watts per hour.

About Momentum Enterprises

Momentum Enterprises is a family-focused company creating fun, active, and memorable experiences in the communities we serve. Our brands include My Gym Children's Fitness Centers, Launch Family Entertainment, Retro Fitness, Club Elevate, Wimbledon Tennis & Pickleball Club, and The Newport Venture. We're passionate about building strong teams and helping both our employees and members thrive.

Momentum Enterprises is an equal opportunity employer and does not discriminate based on any protected status.