Guest Experience & Attractions Team Member

Momentum Enterprises; Framingham (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee perks

Discounts across Momentum Enterprises

Job summary

Momentum Enterprises' Launch Framingham is seeking Team Members to help in attractions, guest services, Krave Café, and birthday party support. You will welcome guests, operate attractions safely, and rotate across roles during shifts. Pay is $15.25–$17.00/hour, depending on experience.

This fast-paced, high-energy environment rewards teamwork and great guest service. Training is provided if you have experience in food service or retail; otherwise we’ll train the right person.

Qualifications

• Friendly, approachable personality.
• Strong communication and guest service skills.
• Reliable and punctual.
• Comfortable in a fast-paced, high-energy environment.
• Enjoys working with kids, families, and groups.
• Able to stand for extended periods and lift up to 25 lbs.
• Open to learning multiple roles around the park.
• Experience in food service, retail, or event hosting is a plus, but not required—We'll train the right person.

Responsibilities

• Welcome and assist guests throughout the park
• Help operate attractions safely and keep areas running smoothly
• Support birthday parties and group events
• Serve guests in our Krave Café
• Rotate across roles as needed during your shift

Skills

Friendly personality

Guest service skills

Reliable punctuality

Team player

Standing for long periods

Lift up to 25 lbs

Flexible/adaptable

Job description

Momentum Enterprises' Launch Framingham is seeking Team Members to help in attractions, guest services, Krave Café, and birthday party support. You will welcome guests, operate attractions safely, and rotate across roles during shifts. Pay is $15.25–$17.00/hour, depending on experience.

This fast-paced, high-energy environment rewards teamwork and great guest service. Training is provided if you have experience in food service or retail; otherwise we’ll train the right person.