Team Member - Launch Entertainment Framingham

Momentum Enterprises; Framingham (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee perks

Discounts across Momentum Enterprises

Job summary

Momentum Enterprises' Launch Framingham is seeking Team Members to help in attractions, guest services, Krave Café, and birthday party support. You will welcome guests, operate attractions safely, and rotate across roles during shifts. Pay is $15.25–$17.00/hour, depending on experience.

This fast-paced, high-energy environment rewards teamwork and great guest service. Training is provided if you have experience in food service or retail; otherwise we’ll train the right person.

Qualifications

• Friendly, approachable personality.
• Strong communication and guest service skills.
• Reliable and punctual.
• Comfortable in a fast-paced, high-energy environment.
• Enjoys working with kids, families, and groups.
• Able to stand for extended periods and lift up to 25 lbs.
• Open to learning multiple roles around the park.
• Experience in food service, retail, or event hosting is a plus, but not required—We'll train the right person.

Responsibilities

• Welcome and assist guests throughout the park
• Help operate attractions safely and keep areas running smoothly
• Support birthday parties and group events
• Serve guests in our Krave Café
• Rotate across roles as needed during your shift

Skills

Friendly personality

Guest service skills

Reliable punctuality

Team player

Standing for long periods

Lift up to 25 lbs

Flexible/adaptable

Job description

Team Member – Launch Framingham

Attraction Monitors | Guest Services | Krave Café | Party Hosts

Launch Entertainment (Powered by Momentum Enterprises)

Looking for a job where no two shifts feel the same?

Pay: $15.25–$17.00/hour, based on experience

Come join the team at Launch Entertainment in Framingham, where energy, teamwork, and guest excitement are part of every day. Our Team Members help create the fun atmosphere Launch is known for - whether you're welcoming guests at the front desk, keeping attractions running safely, supporting birthday parties and group events, or working the counter in our Krave Café.

What You'll Do

• Welcome and assist guests throughout the park
• Help operate attractions safely and keep areas running smoothly
• Support birthday parties and group events
• Serve guests in our Krave Cafe
• Rotate across roles as needed during your shift

What We're Looking For

• Friendly, approachable personality
• Strong communication and guest service skills
• Reliable and punctual
• Comfortable in a fast-paced, high-energy environment
• Enjoys working with kids, families, and groups
• Able to stand for extended periods and lift up to 25 lbs
• Open to learning multiple roles around the park

Experience in food service, retail, or event hosting is a plus, but not required - we'll train the right person.

Why You'll Love Working Here

• Pay: $15.25–$17.00/hour based on experience
• Flexible scheduling that works with school and other commitments
• Energetic, team-oriented workplace
• Opportunities to learn different roles across the park
• A supportive team that genuinely enjoys working together
• Employee perks - access and discounts across all Momentum Enterprises businesses and parks

At Launch Framingham, our mission is to deliver safe, exciting, and memorable experiences for every guest who visits. Our team members make that happen through teamwork, great service, positive energy, and spreading super smile-watts per hour.

About Momentum Enterprises

Momentum Enterprises is a family-focused company creating fun, active, and memorable experiences in the communities we serve. Our brands include My Gym Children's Fitness Centers, Launch Family Entertainment, Retro Fitness, Club Elevate, Wimbledon Tennis & Pickleball Club, and The Newport Venture. We're passionate about building strong teams and helping both our employees and members thrive.

Momentum Enterprises is an equal opportunity employer and does not discriminate based on any protected status.