Team Member - Launch Entertainment

Momentum Enterprises; Westborough (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Flexible scheduling

Opportunities to learn different roles

Job summary

Momentum Enterprises' Launch Westboro is seeking a Team Member to help create a safe, fun guest experience across attractions, Krave Café, and birthday events. You will join a dynamic team delivering memorable moments for families and groups in Westboro.

You’ll greet guests, assist with rides and activities, support the café, and work across roles in a fast-paced setting. The position offers flexible scheduling and opportunities to learn different park jobs.

Qualifications

• Friendly and outgoing personality.
• Strong communication and customer service skills.
• Dependable and punctual.
• Comfortable working in a fast-paced environment.
• Enjoy interacting with kids, families, and groups.
• Able to stand for extended periods and lift up to 25 lbs.
• Willing to learn new tasks and take direction from leadership.
• Experience in food service, retail, or hosting events is helpful, but not required.

Responsibilities

• Greet guests as they arrive and assist with park attractions.
• Help maintain safety at attractions and assist with birthday parties.
• Support Krave Café operations and guest services as needed.
• Contribute to a fun, energetic, and memorable guest experience.

Skills

Friendly and outgoing

Communication

Customer service

Dependable

Team player

Stand for long periods

Lift up to 25 lbs

Job description

Attraction Monitors | Guest Services | Krave Café | Party Hosts

Launch Entertainment (Powered by Momentum Enterprises)

Team Member – Launch Westboro

Attraction Monitors | Guest Services | Krave Café | Party Hosts

Launch Entertainment (Powered by Momentum Enterprises)

Looking for a job that keeps you moving and surrounded by great people? Join the team at Launch Entertainment in Westboro, where every shift is fast-paced, fun, and focused on creating awesome experiences for our guests.

As a Team Member, you'll help make the park an exciting place to visit. From welcoming guests when they arrive, to helping maintain safe attractions, assisting with birthday parties, or supporting our Krave Café, you'll play a key role in making sure every guest has a great time. If you enjoy staying active, working with a supportive team, and being part of a positive environment, Launch could be the perfect place for you.

What We're Looking For

We're seeking team members who bring enthusiasm, reliability, and a great attitude.

• Friendly and outgoing personality
• Strong communication and customer service skills
• Dependable and punctual
• Comfortable working in a fast-paced environment
• Enjoy interacting with kids, families, and groups
• Able to stand for extended periods and lift up to 25 lbs
• Willing to learn new tasks and take direction from leadership

Experience in food service, retail, or hosting events is helpful, but not required.

Why You'll Love Working Here

• Energetic, team-oriented workplace
• Flexible scheduling
• Opportunities to learn different roles across the park
• A supportive team that enjoys working together

At Launch Westboro, our goal is simple: create a safe, exciting, and memorable experience for every guest who walks through our doors. Our team members make that happen with teamwork, great service, a passion for fun, and mega smile-watts per hour.

About Momentum Enterprises

Momentum Enterprises is a family-focused company creating fun, active, and memorable experiences in the communities we serve. Our brands include My Gym Children's Fitness Centers, Launch Family Entertainment, Retro Fitness, Club Elevate, Wimbledon Tennis & Pickleball Club, and The Newport Venture. We're passionate about building strong teams and helping both our employees and members thrive.

Momentum Enterprises is an equal opportunity employer and does not discriminate based on any protected status.

Salary: $15.25 - $17 per hour