Team Member

Ontario Trillium Foundation; Solon (OH); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Flexible Schedule, No late nights

Signing bonus

Paid Training

Health Insurance

Cash tips to take home daily

Hourly Pay Increase after 90 days

Free Specialty Beverage/Meal during sh

Discounts even when you're not working

Room to grow from within as many new

Job summary

Ontario Trillium Foundation is seeking a Crew Member in Solon, OH to deliver great guest experiences and work as part of a friendly team. You will help ensure timely service, friendliness, and quality beverages and meals.

Wages range $12–$17 per hour with paid training, health insurance, a signing bonus, cash tips daily, and opportunities to grow as new locations develop. Expect a flexible schedule and employee discounts; you will also be expected to communicate professionally, stay on schedule,

Qualifications

• Communicate appropriately with fellow team members, treating others fairly and with respect.
• Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Responsibilities

• Communicate appropriately with fellow team members, treating others fairly and with respect.
• Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Job description

CREW MEMBER

Crew Members are responsible for delivering great guest experiences.

Wages

$12/hr - $17/hr

Benefits:

• Flexible Schedule, No late nights

• Signing bonus

• Paid Training

• Health Insurance

• Cash tips to take home daily

• Hourly Pay Increase after 90 days

• Free Specialty Beverage/Meal during shift

• Discounts even when you're not working

• Room to grow from within as many new locations are in development currently or the existing ones

Responsibilities Include:

Team Environment:

• Communicate appropriately with fellow team members, treating others fairly and with respect.

• Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift.

• Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction:

• Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency.

• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.

• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability:

• Effectively execute restaurant standards and marketing initiatives.

• Prepare all products following appropriate recipes and procedures.

• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.