Server

P.F. Chang's China Bistro, Inc.; City of Rochester (NY); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Advancement opportunities

Discounted meals

Employee referral program

Exclusive team discounts

Closed Thanksgiving and Christmas

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is seeking dine-in servers to deliver exceptional hospitality in a scratch-kitchen setting. No prior experience is required as training is provided, with emphasis on outstanding guest service and teamwork.

Team members enjoy competitive pay, flexible scheduling, and opportunities for advancement, plus meal discounts and referral programs. Medical benefits apply for eligible hours and locations. Join us to contribute to a heart-filled Pan-Asian dining experience.

Qualifications

• Proven commitment to excellent guest service and etiquette.
• Ability to uphold sanitation and safety procedures in a fast-paced setting.
• Must meet state minimum age for serving alcoholic beverages.
• Have or obtain a current Food Handler’s Card where applicable.
• Willingness to learn and be trained without prior experience.

Responsibilities

• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Understands the restaurant menu to engage guests on choosing menu items and answer questions.
• Guides guests through their dining experience, taking, placing, and serving orders and processing payments.
• Understands seating layout and delivers food within the restaurant.

Skills

Customer service

Etiquette

Sanitation & safety

Food safety card

Multi-tasking

Team coordination

Job description

P.F. Chang's Pay Range (based on experience): $10.70 / hour + tips

Benefits we offer for this position:

All team members:

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

The dine-in food and beverage Servers, Waitress or Waiters are core team members of the scratch kitchen restaurant.

All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities:

• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions.
• Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.

Job Requirements:

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must meet state minimum age for serving alcoholic beverages.
• Have a current Food Handler’s Card where applicable, or ability obtain, where applicable.
• Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.

Our Heritage

Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can. The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993. Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose

Our purpose is to Celebrate Life. Family. Food. We treat our team members like family, and bring our authentic selves to work every day. We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing. We live to serve others and strive to make our guests’ lives better through joyful hospitality!