Team Member

Ben & Jerry's Connecticut; Hoboken (NJ); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Flexible scheduling

Opportunities to grow with the company

Fun, inclusive, and supportive work环境

Job summary

Ben & Jerry's Scoop Shop in Hoboken, NJ is hiring Team Members to scoop, serve, and deliver warm, memorable customer service in a fast-paced retail environment. You’ll work with a fun, energetic team, handle POS and transactions, and help keep the shop clean and stocked.

No experience required—training provided. Shifts may include days, evenings, weekends, and holidays, with flexible scheduling and growth opportunities within the company.

Qualifications

• Friendly, positive attitude and genuine interest in welcoming customers.
• Reliability and punctuality; able to meet commitments.
• Comfortable in a fast-paced retail environment; ability to stand for long periods and lift up to 30 lbs.

Responsibilities

• Scoop, prepare, and serve ice cream, shakes, and treats with friendly, accurate service.
• Deliver fast, welcoming customer service that encourages guests to return.
• Operate the POS system, manage cash and payments accurately, and follow shop procedures.
• Keep the shop clean, stocked, and organized across dining, serving, and prep areas.
• Collaborate with teammates to maintain high energy and smooth service during rushes.

Skills

Customer service

Teamwork

Reliability

Punctuality

Flexibility

Job description

Company Overview

Ben & Jerry's Scoop Shop serves more than ice cream. We aim to create a welcoming, fun, and community-focused environment where every visit feels memorable and every scoop spreads a little joy.

The Opportunity

As a Team Member, you will be one of the faces of Ben & Jerry's, creating great experiences for guests while keeping the shop running smoothly. This is a chance to build customer service skills, learn how a busy retail operation works, and grow into expanded responsibilities over time.

Whether you're starting your first job or looking for a fun, people-focused role with room to grow, you'll play a key part in bringing smiles, great service, and high energy to every shift.

What You'll Do

• Scoop, prepare, and serve Ben & Jerry's ice cream, shakes, and treats with friendly, accurate service.
• Deliver fast, welcoming, and memorable customer service that keeps guests coming back.
• Operate the POS system, handle cash and payments accurately, and follow shop procedures.
• Keep the shop clean, stocked, and organized, including dining, serving, and prep areas.
• Work closely with your teammates to keep energy high and service smooth during busy rushes.

What Success Looks Like

• Guests consistently leave happy, with positive interactions and quick, friendly service in your first months on the job.
• Orders are prepared accurately, transactions are handled correctly, and you reliably follow cash-handling and shop procedures.
• You help maintain a clean, safe, and well-stocked shop throughout each shift, meeting food safety and cleanliness standards.
• You become a go-to team player others can count on, showing up on time, communicating clearly, and contributing to a fun, supportive environment.

What We're Looking For

• A positive attitude, strong people skills, and a genuine interest in making customers feel welcome.
• Reliability and punctuality—you show up ready to work and follow through on your commitments.
• Comfort working in a fast-paced environment, including standing for long periods and lifting up to 30 lbs.
• Flexible availability, including potential days, nights, weekends, and holidays, and a team-first mindset (interest in future leadership is a plus, but not required).

Compensation And Benefits

• $17-$21 per hour (including tips)
• Fun, inclusive, and supportive work environment
• Flexible scheduling
• Opportunities to grow with the company