Team Member

Ben & Jerry's Connecticut; Glastonbury (CT); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Flexible scheduling

Room to grow

Flexible availability

Job summary

Ben & Jerry's Connecticut is seeking a Team Member (Scooper) to be the friendly face behind the counter, greeting guests and helping them choose ice cream and treats while delivering quick, accurate service in a fast-paced shop.

You will learn how a busy scoop shop runs—from cash handling and guest service to food safety and shop upkeep—while enjoying a flexible schedule and opportunities to advance to shift lead or supervisor over time.

Qualifications

• Positive, friendly attitude and enjoy working with customers.
• Reliable and punctual with dependable shift attendance.
• Ability to stand for long periods and lift up to 30 lbs.
• Comfort in a fast-paced environment, especially during peak times.

Responsibilities

• Greet guests and help them choose ice cream and treats.
• Prepare and serve items quickly and with good presentation.
• Operate the register and handle payments accurately.
• Keep the shop clean, stocked, and organized.
• Adhere to food safety and sanitation standards.

Skills

Customer service

Cash handling

Food safety

Teamwork

Tools

POS system

Job description

Company Overview

At Ben & Jerry's Scoop Shops, we serve more than ice cream. We create a fun, welcoming place where people come to celebrate everyday moments, connect with friends and family, and enjoy great flavors together.

Our team members bring the energy that makes each visit memorable. If you enjoy working with people, like to stay busy, and want a job where you can be yourself, you'll feel at home here.

The Opportunity

As a Team Member (Scooper), you'll be the smiling face behind the counter, making someone's day a little sweeter with every scoop. You'll learn how a busy shop runs, from guest service and cash handling to food safety and shop upkeep.

This is a great opportunity if you're looking for flexible work, a supportive team, and a place to grow into shift lead or supervisor roles over time. We promote from within and value people who bring consistent effort and a positive attitude.

What You'll Do

• Welcome guests with a friendly attitude and help them choose ice cream, shakes, and other treats.
• Prepare and serve menu items accurately, quickly, and with attention to presentation.
• Run the register, handle cash and card payments carefully, and follow shop procedures.
• Keep the shop clean, stocked, and organized, including counters, lobby, and back-of-house areas.
• Follow food safety and sanitation standards to maintain a safe, clean environment for guests and coworkers.

What Success Looks Like

• Guests leave happy, feel well taken care of, and are excited to come back and see you again.
• You consistently arrive on time, ready for your shift, and can be counted on during busy rushes.
• You learn shop procedures quickly and can confidently handle the register, scooping line, and cleaning tasks.
• You contribute to a positive team atmosphere by communicating well, helping others, and staying calm under pressure.

What We're Looking For

• A positive, people-first attitude and genuine enjoyment of working with customers.
• Dependability: you show up on time, ready to work, and follow through on responsibilities.
• Comfort in a fast-paced environment, especially during peak times, weekends, and holidays.
• Physical ability to stand for a full shift and lift up to 30 lbs as part of stocking and cleaning.

Compensation And Benefits

• $19–$24 per hour (minimum wage plus tips)
• Fun, laid-back team environment with room to grow
• Flexible scheduling that works with your life
• Flexible availability including days, nights, weekends, and holidays