Team Member

America's Pizza Company, LLC; Gray (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Pizza Hut Team Member in Gray, Tennessee reports to the Restaurant General Manager and on-duty supervisors. You will learn your position inside out and own the guest experience every day, delivering friendly service and ensuring brand standards are met.

Responsibilities include following training processes, maintaining cleanliness, supporting food preparation, and providing excellent telephone customer service. Join us to help sustain a positive dining environment and quick, accurate service.

Qualifications

• Role requires a passion for customer service.
• Ability to follow brand standards and processes.
• Willingness to complete Shoulder 2 Shoulder and Learning Zone courses.

Responsibilities

• Follows all position training processes listed on Shoulder 2 Shoulder Training.
• Always puts customer needs first.
• Promotes positive restaurant culture and delivers high guest satisfaction.
• Delivers on Pizza Hut service principles and creates a fast, friendly experience.
• Cleans and washes dishes; assists with food preparation and side work as needed.
• Adheres to employee handbook, cash controls, and company policies.

Skills

Customer service

Team player

Communication

Restaurant operations

Job description

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Position: Pizza Hut Team Member

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate(If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)