Team Member

America's Pizza Company, LLC; Elkin (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Pizza Hut Team Member in Elkin, NC reports to the Restaurant General Manager and assists daily with guest service and operations. The role focuses on learning the position inside and out to own the guest experience.

Key duties include following training processes, prioritizing customer needs, promoting a positive restaurant culture, delivering fast, friendly service, and upholding Pizza Hut brand standards while supporting team members and cash handling procedures.

Qualifications

• Customer service experience is valued.
• Completion of Shoulder 2 Shoulder and Learning Zone courses preferred.

Responsibilities

• Follows all position-specific training processes.
• Always puts customer needs first.
• Promote positive restaurant culture and brand values.
• Delivers fast, friendly service and high guest satisfaction.
• Adheres to brand standards and safety procedures.
• Provides excellent customer service on telephone calls.
• Maintains professional image and daily sidework.

Skills

Customer Service

Training Courses

Job description

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Position: Pizza Hut Team Member

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate(If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)