Server

America's Pizza Company, LLC; Hickory (NC); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Pizza Hut Team Member position at Tasty Hut, LLC is seeking individuals who will learn their role inside and out and own the guest experience daily. The role emphasizes customer service, adherence to Pizza Hut standards, and teamwork to maintain a positive restaurant culture.

Responsibilities include following training processes, delivering fast service with a smile, maintaining cleanliness, assisting with food prep, and upholding company policies and ethical conduct.

Qualifications

• Passion for customer service.
• Shoulder 2 Shoulder and Learning Zone Courses Completed.

Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training.
• Always Puts Customer Needs First.
• Promote Positive Restaurant Culture.
• Delivers on Pizza Hut Service Principles.
• Deliver it Fast, Make Food We are Proud to Service, Service with a Smile.
• Deliver High Customer Satisfaction Results.
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes.
• Completes Cleaning Duties and Sidework Daily.
• Provides Excellent Customer Service on Telephone Calls.
• Cleans and Washes Dishes.
• Assist with Food Preparation and Ready 4 Customer Practices.
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.).
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Skills

Customer service

Shoulder 2 Shoulder training

Learning Zone Courses

Job description

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Position: Pizza Hut Team Member

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate(If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)