Team Member

America's Pizza Company, LLC; Jefferson (NC); On-site; USD 12,000 - 18,000; Full time

Job summary

Pizza Hut Team Member reports to the Restaurant General Manager, Assistant Restaurant General Manager, and KHM on Duty. Learn your position inside and out and own the guest experience every day.

The role emphasizes delivering great service, following Pizza Hut Brand Standards, performing cleaning duties, assisting with food preparation, and providing friendly, efficient guest interactions. Training includes Shoulder 2 Shoulder and Learning Zone courses.

Qualifications

• Passion for customer service
• Willingness to learn and follow training programs
• Ability to work in a fast-paced environment

Responsibilities

• Follow position-specific training processes listed on Shoulder 2 Shoulder Training
• Provide excellent customer service and assist guests
• Maintain cleanliness and perform side-work daily
• Assist with food preparation and service while adhering to brand standards
• Keep a professional image and work ethic as a representative of Tasty Hut, LLC
• Support with telephone customer service and orders
• Adhere to store policies and safety practices

Skills

Customer service

Job description

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Position: Pizza Hut Team Member

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate(If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)