Team Member

America's Pizza Company, LLC; Williamsburg (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Pizza Hut is hiring a Team Member to support daily guest services and front- and back-of-house tasks. You will learn your position inside and out and own the guest experience every day in a fast-paced restaurant environment.

Key duties include following training processes, delivering friendly service, helping with food prep, keeping areas clean, and upholding Pizza Hut brand standards while contributing to a positive team culture.

Qualifications

• Passion for customer service and guest satisfaction.

Responsibilities

• Follows all training processes and puts customer needs first.
• Promotes a positive restaurant culture and brand standards.
• Delivers high customer satisfaction and excellent service on calls.
• Assists with food preparation, cleaning, and side work daily.
• Maintains professional image and adheres to policies.

Skills

Customer service

Job description

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Position: Pizza Hut Team Member

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate(If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)