Team Member

America's Pizza Company, LLC; Logan (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Pizza Hut Team Member at Tasty Hut, LLC in Logan, WV supports daily restaurant operations and guest experiences by delivering friendly, efficient service and upholding Pizza Hut standards.

Responsibilities include assisting with food preparation, managing sidework, and maintaining a clean, safe, and welcoming environment for guests and staff alike.

Qualifications

• Role-specific customer service training completed.
• Shoulder 2 Shoulder and Learning Zone Courses Completed.

Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training.
• Always puts customer needs first.
• Promotes a positive restaurant culture (Live Life Unboxed!).
• Delivers on Pizza Hut service principles.
• Delivers high customer satisfaction results.
• Adheres to brand standards and processes.
• Completes cleaning duties and sidework daily.
• Provides excellent customer service on telephone calls.
• Cleans and washes dishes.
• Assists with food preparation and ready-for-catring practices.
• Maintains professional image and ethical conduct as a representative.

Skills

Customer service

Learning & development

Shoulder 2 Shoulder programs

Job description

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Position: Pizza Hut Team Member

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate (If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)