Team Member

America's Pizza Company, LLC; Easley (SC); On-site; USD 15,000 - 19,000; Full time

Job summary

Pizza Hut is seeking a Team Member to support daily restaurant operations and guest service in a fast-paced environment. You will assist with food preparation, take orders, and help maintain cleanliness and safety protocols while upholding brand standards.

This role emphasizes customer service, teamwork, and a positive attitude. Training through Shoulder 2 Shoulder will equip you to deliver the best guest experience and contribute to a welcoming dining environment.

Qualifications

• Passion for customer service.
• Ability to work in a fast-paced restaurant environment.
• Shoulder 2 Shoulder training completed.

Responsibilities

• Follow training processes listed on Shoulder 2 Shoulder Training.
• Deliver excellent guest service and resolve issues promptly.
• Maintain cleanliness and food safety standards.
• Assist with food preparation and food handling.
• Provide friendly, efficient service to dine-in and take-out customers.
• Follow all brand standards and policies.

Skills

Customer service

Teamwork

Communication

Positive attitude

Cash handling

Job description

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Position: Pizza Hut Team Member

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate(If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)