Team Member

Everyday Coffee Company; Fayetteville (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Dunkin’ is hiring a Restaurant Team Member to support daily operations and guest service in a fast-paced setting. You’ll prepare food and beverages, follow brand standards, and help keep workstations clean and organized.

You will assist guests, answer questions about the menu and promotions, and ensure orders are accurate and delivered quickly while maintaining a welcoming, team-oriented environment.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED preferred.
• Ability to work in a fast-paced team environment.
• Friendly, guest-focused attitude and reliable attendance.

Responsibilities

• Follow brand standards, recipes, and systems.
• Follow food safety standards and maintain cleanliness.
• Prepare food and beverages according to standards.
• Assemble and package orders accurately.
• Understand the menu and promotions to answer guest questions.
• Maintain a clean and organized workstation.
• Stock items at the workstation and manage supplies.
• Take orders at the Drive Thru or Front Counter and handle payments
• Meet speed of service standards while ensuring accuracy.
• Serve and communicate with guests and uphold guest-focused culture.
• Communicate effectively with managers and coworkers.
• Organize and maintain stock rooms and refrigerated areas.

Skills

Teamwork

Punctuality

Adaptability

Guest focus

Education

HS Diploma or GED

18+ age requirement

Job description

Position Title:

Restaurant Team Member

Reports To:

Restaurant Manager

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include

• Follow Brand standards, recipes, and systems


• Follow food safety standards


• Prepare food and beverages


• Assemble and package orders


• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions


• Maintain a clean and organized workstation


• Clean equipment, service areas, and guest areas


• Stock items, such as cups, lids, etc. at the workstation


• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)


• Meet speed of service standards while delivering accurate orders to guests


• Serve and communicate with guests


• Maintain a guest-focused culture in the restaurant


• Communicate effectively with managers and coworkers


• Organize and maintain stock room and refrigerated areas

Education/Experience

• You must be at least 18 years old


• HS Diploma or GED preferred

Key Competencies

• Works well with others in a fast-paced team environment


• On time, demonstrates honesty and a positive attitude


• Willingness to learn and adapt to change


• Guest focused

Physical Demands/Working Conditions

• Standing on feet


• Repetitive motion, including bending, stooping, and reaching


• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)


• Working in a small space

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