Team Member

America's Pizza Company, LLC; Asheville (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Pizza Hut Team Member in Asheville, NC is seeking a customer‑facing team member to support daily operations, ensure guest satisfaction, and uphold brand standards. Responsibilities include delivering fast service, maintaining a clean station, and assisting with food preparation as needed.

The role emphasizes customer service passion, adherence to training, and professional conduct. Training programs such as Shoulder 2 Shoulder and Learning Zone are expected to be completed.

Qualifications

• Passion for customer service.
• Shoulder 2 Shoulder and Learning Zone Courses Completed.

Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training.
• Always Puts Customer Needs First.
• Promote Positive Restaurant Culture (Live Life Unboxed!).
• Delivers on Pizza Hut Service Principals.
• Deliver it Fast, Make Food We are Proud to Service, Service with a Smile.
• Deliver High Customer Satisfaction Results.
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes.
• Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE.
• Completes Cleaning Duties and Sidework Daily.
• Provides Excellent Customer Service on Telephone Calls.
• Cleans and Washes Dishes.
• Assist with Food Preparation and Ready 4 Customer Practices.
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.).
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Skills

Customer service

Friendly demeanor

Job description

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Position: Pizza Hut Team Member

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate(If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)