Team Member

Coffee & Bagel Brands; Anoka (MN); On-site; USD 17,000 - 22,000; Part time

Job summary

Caribou Coffee in Minnesota is seeking a Team Member to deliver guest service, craft beverages, and uphold our Purpose and Values in every interaction. No prior experience required, and you’ll join a supportive herd that values teamwork and guest satisfaction.

You’ll work a flexible schedule, including early mornings, evenings, weekends, and holidays, and you’ll help maintain a clean, well-stocked, and welcoming environment that encourages guests to return often.

Qualifications

• Must be at least 16 years of age.
• Available to work a flexible schedule including early mornings, evenings, weekends, nights, and holidays.
• Excellent customer service mindset.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Delivers guest service that builds real connections and personal attention.
• Hand-crafts beverages and prepares food to standard recipes.
• Moves between barista and greeter roles as needed during shifts.
• Takes orders and manages cash drawer following cash-handling standards.
• Keeps the coffeehouse clean, organized, and well-stocked.
• Anticipates guest needs and acts before being asked.
• Makes product recommendations grounded in knowledge.
• Shows up on time with reliable attendance.

Skills

Customer service

Fast-paced environment

Flexible schedule

Ability to work with others

Job description

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!

Position Overview

The Team Member is the core of the Caribou Coffee experience. They are responsible for creating day-making experiences through delivering unparalleled guest service, making exceptional hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction. No previous experience required.

Core Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences
• Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed in the moment
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards
• Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety
• Anticipates what's needed next for a Guest or a teammate and acts on it before being asked
• Makes recommendations to Guests grounded in real product knowledge, not just a script
• Knows the difference between a problem to solve on the spot and one that calls for a leader, and asks for support accordingly
• Takes direction from leaders and understands the team is balancing multiple priorities at once
• Shows up for every scheduled shift on time and ready to go, maintaining reliable, consistent attendance
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love
• Brings exceptional and engaging energy to the shift, making fun happen with teammates, and for Guests
• Approaches the role with a learner's mindset, always looking to sharpen skills and improve
• Shows up as a dependable teammate, staying steady under pressure and asking for help when needed
• Takes ownership of the impact they have on the people around them

Skills and Qualifications

• Must be at least 16 years of age
• Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs
• Excellent customer service mindset
• Ability to thrive in a fast-paced environment