Barista & Guest Experience Team Member

8940 Caribou North Canton; North Canton (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Flexible scheduling

1 free drink on shift

Free ½ pound of coffee once a week

30% off food & merchandise on shift

Competitive wages

Career growth opportunities

Job summary

A coffee company in North Canton, Ohio, is seeking a Team Member to deliver exceptional guest service and create memorable experiences. Responsibilities include crafting beverages, managing orders, and maintaining store appearance. Candidates must be at least 16 years old and able to work between 15-40 hours weekly. This position offers flexible scheduling, competitive wages, and numerous perks such as free drinks and discounts.

Qualifications

• Must be at least 16 years of age.
• Ability to work 15-40 hours per week.

Responsibilities

• Provide incredible Guest Service by developing personal relationships with guests.
• Make enthusiastic and knowledgeable recommendations to delight guests.
• Hand-craft beverages to order per Caribou standards.
• Manage cash drawer and follow cash handling policies.

Skills

Guest Service

Active Listening

Product Knowledge

Teamwork

Job description

At Caribou Coffee we create day-making experiences that spark a chainreaction of GOOD! This is our purpose. Our team brings this to life by focusingon what’s important around here – TEAM, GUEST, QUALITY! It’s that simple. Ifyou’re ready to work somewhere you can be yourself while making an impact onyour community, creating life-long relationships, and serving the best coffeearound, join our herd! Apply today and be part of the ‘Bou Crew!

• Flexiblescheduling, with full time and part time positions available.
• 1 free drink onshift.
• Free ½ pound ofcoffee once a week.
• 30% off food& merchandise on shift.
• Competitivewages.

Requirements for Team Member Position:

• Must be atleast 16 years of age.
• Ability to work15-40 hours per week.

The Team Member is the core of the Caribou experience. They areresponsible for creating day making experiences through delivering unparalleledguest service, making world-class hand-crafted beverages and bringing thePurpose and Values of Caribou to life in every interaction.

DOING – What you deliver:

• Providesincredible Guest Service by:
• Developingpersonal ongoing relationships with guests
• Practicingactive listening and connection
• Anticipatingguest needs and proactively solving guest opportunities by demonstratingproduct knowledge and hospitality
• Makesenthusiastic and knowledgeable recommendations to delight guests
• Creating daymaking experiences that spark a chain reaction of GOOD
• Hand-craftsbeverages to order per Caribou standard operating procedures
• Heats,prepares, and serves Caribou food offerings to Caribou standard operatingprocedures
• Floats betweenbarista and guest service, and willingly fulfills all team member rolesand responsibilities
• Takes guestorders & manages cash drawer and follows all cash handling policiesand procedures
• Maintains thelook and feel of a well-run store by following cleanliness, sanitizationand organization standards
• Actively thinksand acts upon what the team and guest will need in the future
• Differentiatesbetween problems that can be solved directly and when to ask for leadersupport
• Understandsthat the team is managing multiple priorities and willingly takesdirection from leaders

BEING – How you show up:

• Brings the CoreValues to life in all that you do: Support One Another, Make Fun Happen,Be Yourself, Take Ownership, Serve With Love.
• Brings joy tothe opportunity to interact with others and make fun happen
• Relishes theopportunity to be helpful to others – both to team members and guests
• Has a learner’smentality and has a desire to get better and do things correctly andeffectively
• Shows up inevery situation looking to do the right thing, serve with love and makethe biggest difference
• Takes ownershipfor and is eager to make a positive impact on others
• Shows up readyand willing to be a reliable team player and support one another
• Is resilientunder pressure and is willing to ask for help

Company is an Equal Opportunity Employer.