Team Member

Coffee & Bagel Brands; Superior (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Superior, Wisconsin is hiring a Team Member to deliver day-making guest service, craft beverages, and uphold the brand’s purpose and values on every shift.

No prior experience required; must be at least 16. Flexible schedule including early mornings, evenings, weekends, and holidays. Join our herd and grow with opportunities and tips.

Qualifications

• Must be at least 16 years of age.
• Ability to work a flexible schedule including early mornings, evenings, weekends, nights, and holidays.
• Excellent customer service mindset.
• Ability to thrive in a fast-paced environment.
• Passion for coffee, hospitality, and teamwork.
• Preferred: Restaurant, retail, or guest service experience.

Responsibilities

• Delivers guest service and builds real connections with guests.
• Hand-crafts beverages and prepares food to standard recipes.
• Switches between barista, greeter, and other shift roles as needed.
• Takes orders and manages cash with accuracy and security standards.
• Keeps the store clean, organized, and well-stocked with quality and safety in mind.
• Anticipates guests' and teammates' needs and acts proactively.
• Makes product recommendations grounded in knowledge, not scripts.

Skills

Customer service

Fast-paced environment

Team player

Coffee passion

Job description

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!

Position Overview: The Team Member is the core of the Caribou Coffee experience. They are responsible for creating day-making experiences through delivering unparalleled guest service, making exceptional hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction. No previous experience required.

Core Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences
• Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed in the moment
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards
• Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety
• Anticipates what's needed next for a Guest or a teammate and acts on it before being asked
• Makes recommendations to Guests grounded in real product knowledge, not just a script
• Knows the difference between a problem to solve on the spot and one that calls for a leader, and asks for support accordingly

  Skills and Qualifications Required

  • Must be at least 16 years of age
  • Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs
  • Excellent customer service mindset
  • Ability to thrive in a fast-paced environment
  • Passion for coffee, hospitality, and being part of a team
  • Preferred: Restaurant, retail, or guest service experience.

  Benefits

  • Employee Discount & Free Shift Drink
  • Flexible schedule
  • Growth Opportunities
  • Tips

  Address

  2215 E 2nd St , Superior, Wisconsin 54880

  The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

  Caribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.

  Brand: Caribou Coffee

  Caribou Coffee serves high-quality handcrafted beverages and crave-worthy food in more than 800 coffeehouses worldwide. Committed to building personal connections and supporting the communities it serves, Caribou uses premium ingredients like specialty-grade coffee and real chocolate chips in our handcrafted beverages to help create day-making experiences for every guest. Caribou Coffee is part of Panera Brands with Panera Bread® and Einstein Bros.® Bagels. To learn more, visit cariboucoffee.com.