Team Member

Caribou Coffee; Hibbing (MN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee is looking for a Team Member to deliver day-making experiences through exceptional guest service and hand-crafted beverages. You will represent our purpose and values in every interaction, staying energetic and engaged with teammates and guests alike.

No prior experience is required, and we welcome individuals who are reliable, eager to learn, and ready to contribute to a friendly, fast-paced environment. This is an on-site role at our Hibbing location.

Qualifications

• Must be at least 16 years old.
• Ability to work a flexible schedule including mornings, evenings, weekends and holidays.
• Excellent customer service mindset with guest focus.
• Thrives in a fast-paced environment and handles multiple tasks.
• Passion for coffee, hospitality and being part of a team.

Responsibilities

• Delivers guest service that builds real connections and a positive guest experience.
• Hand-crafts beverages and prepares food to standard recipes, customizing to guest preferences.
• Can move between barista, greeter, and other roles as the shift requires.
• Takes orders and manages the cash drawer with accuracy and safety.
• Keeps the coffeehouse clean, organized, and well-stocked to standard.
• Anticipates guests' needs and assists teammates proactively.
• Makes product recommendations grounded in knowledge rather than scripts.
• Seeks guidance from leaders when needed and stays collaborative on priorities.

Skills

Customer service mindset

Flexible schedule

Attention to detail

Fast-paced environment

Passion for coffee

Job description

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!

Position Overview

The Team Member is the core of the Caribou Coffee experience. They are responsible for creating day-making experiences through delivering unparalleled guest service, making exceptional hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.

Core Responsibilities

No previous experience required.

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences
• Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on whatever task is needed in the moment
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards
• Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety
• Anticipates what's needed next for a Guest or a teammate and acts on it before being asked
• Makes recommendations to Guests grounded in real product knowledge, not just a script
• Knows the difference between a problem to solve on the spot and one that calls for a leader, and asks for support accordingly
• Takes direction from leaders and understands the team is balancing multiple priorities at once
• Shows up for every scheduled shift on time and ready to go, maintaining reliable, consistent attendance
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love
• Brings exceptional and engaging energy to the shift, making fun happen with teammates, and for Guests
• Approaches the role with a learner's mindset, always looking to sharpen skills and improve
• Shows up as a dependable teammate, staying steady under pressure and asking for help when needed
• Takes ownership of the impact they have on the people around them

Skills And Qualifications

Required

• Must be at least 16 years of age
• Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs
• Excellent customer service mindset
• Ability to thrive in a fast-paced environment
• Passion for coffee, hospitality, and being part of a team

Preferred

• Restaurant, retail, or guest service experience.

Benefits

• Employee Discount & Free Shift Drink
• Flexible schedule
• Growth Opportunities
• Tips

TM456

Address: | 4100 - 9th Avenue W , Hibbing, Minnesota 55746 |

Compensation Range

• Starting pay is subject to Local and State Minimum Wage regulations.
• Ranges reflect what employer reasonably and in good faith expects to pay for such position.

The physical demands for this position are reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Brand

Caribou Coffee