Team Manager - Bravern

brobstongroup.com - Jobboard; Seattle (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

The Brobston Group in Seattle is seeking a Team Manager to inspire the store team towards exceptional client experiences and strong sales performance. This role involves coaching and developing the sales team while managing store operations and adhering to retail standards.

The ideal candidate will have a background in luxury retail, proven leadership capabilities, and a strong customer service focus, necessitating excellent communication and organizational skills.

Qualifications

• Experience in luxury or high-end retail is essential.
• Demonstrated ability to lead and coach teams effectively.
• Strong focus on customer service and client engagement.

Responsibilities

• Lead and develop the sales team to meet targets.
• Drive client development with high service standards.
• Create action plans for sales improvement.

Skills

Leadership

Client Relationship Building

Retail Management

Communication Skills

Adaptability

Job description

Summary

The Team Manager leads and mentors the store team to deliver exceptional client experiences while driving sales and business performance. Working closely with the Store Manager, this role owns team development, coaching and execution of action plans to improve product performance and client engagement. The position requires strong commercial acumen, people leadership and an agile approach in a fast-paced luxury retail environment.

Responsibilities

• Lead, coach and develop the sales team to meet individual and store targets.
• Drive client development and maintain high standards of clienteling and service.
• Create and implement action plans to boost sales and product performance.
• Oversee selling, floor management and visual merchandising to optimize the client experience.
• Manage store operations and ensure adherence to procedures and standards.
• Collaborate with the Store Manager on business strategy and team performance.

Requirements

• Commercially minded with experience in luxury or high-end retail.
• Proven people leadership and coaching capabilities.
• Strong customer service focus and ability to build client relationships.
• Ability to work in a dynamic, fast-paced retail environment and adapt to change.
• Excellent communication and organizational skills.