Team Leader: Service & Team Development

Workstream; Lehigh Acres (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Learning from Operators

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader who embodies our values and servant leadership. You will support senior leadership in running daily operations, coach team members, and uphold our service standards while delivering warmth and care to guests in a fast-paced restaurant setting.

The role offers both full-time and part-time opportunities, with an emphasis on dependable teamwork, safety, and continuous development within a positive, people-focused culture.

Qualifications

• Must have strong communication and interpersonal skills.
• Demonstrated leadership and ability to coach teammates.
• Commitment to exceptional customer service and hospitality.
• Willingness to learn and adapt in a fast-paced restaurant.
• Proven ability to work with a team and maintain standards.

Responsibilities

• Oversee daily shift operations and ensure smooth service.
• Coach and develop team members to improve performance and morale.
• Open/close shifts, lead shifts, and act as a role model for the team.
• Maintain standards for food safety, service quality, and guest satisfaction.
• Provide immediate, respectful responses to guest needs and concerns.

Skills

Communication

Interpersonal skills

Leadership

Customer service

Team collaboration

Urgency / reliability

Job description

Chick-fil-A is seeking a Team Leader who embodies our values and servant leadership. You will support senior leadership in running daily operations, coach team members, and uphold our service standards while delivering warmth and care to guests in a fast-paced restaurant setting.

The role offers both full-time and part-time opportunities, with an emphasis on dependable teamwork, safety, and continuous development within a positive, people-focused culture.