Team Leader: Service & Team Development Lead

Chick-fil-A; Colonial Village (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

A fun work environment

Flexible scheduling

Closed on Sundays

Learning from Operators and Leaders

Growth and development opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is looking for a Team Leader who embraces our culture and serves guests with a servant’s heart. The role supports senior leadership in daily operations and coaches team members to achieve Operational Excellence and our Recipe for Service.

You will lead shifts, train new hires, and uphold high standards while demonstrating strong communication and teamwork. This is a full-time/part-time position at Chick-fil-A restaurants, designed for individuals who thrive in a fast-paced

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Strong people skills

Excellent communication

Customer service mindset

Fast-paced environment

Job description

Chick-fil-A is looking for a Team Leader who embraces our culture and serves guests with a servant’s heart. The role supports senior leadership in daily operations and coaches team members to achieve Operational Excellence and our Recipe for Service.

You will lead shifts, train new hires, and uphold high standards while demonstrating strong communication and teamwork. This is a full-time/part-time position at Chick-fil-A restaurants, designed for individuals who thrive in a fast-paced