Team Leader: Lead, Motivate Sales & Service (Flexible)

Family-Farm-and-Hom; St. Johns (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Family Farm and Home is seeking a team leader to learn and uphold the company culture while guiding staff and ensuring exceptional customer service. The role emphasizes leadership, problem-solving, and strategic thinking to support the store manager in achieving budgeted goals.

The position requires the ability to stand for long periods, lift up to 50 lbs, and work a flexible schedule including weekends and holidays. Strong communication and organizational skills are essential.

Qualifications

• Demonstrates leadership and problem-solving skills.
• Strong oral and written communication with customers and colleagues.
• Ability to manage time and multitask in a fast-paced store.
• Team-oriented with focus on customer service and sales goals.

Responsibilities

• Promote the store mission and family values.
• Assist store manager in driving sales and customer service.
• Maintain professionalism and positive store morale.
• Schedule employees and follow up on work results.
• Manage inventory and protect store assets per policy.
• Support merchandising, costs control, and safety procedures.

Skills

Leadership

Communication

Problem solving

Time management

Teamwork

Job description

Family Farm and Home is seeking a team leader to learn and uphold the company culture while guiding staff and ensuring exceptional customer service. The role emphasizes leadership, problem-solving, and strategic thinking to support the store manager in achieving budgeted goals.

The position requires the ability to stand for long periods, lift up to 50 lbs, and work a flexible schedule including weekends and holidays. Strong communication and organizational skills are essential.