Store Team Leader: Lead Sales & Service Growth

Family Farm & Home; Clare (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Family Farm and Home in Michigan seeks a hands-on Team Leader to guide daily store operations, motivate staff, and deliver outstanding customer service. You will partner with the store manager on merchandising, scheduling, and cost controls while upholding safety and company values.

Flexibility to work weekends and holidays is required, with opportunities for growth within a growing regional retailer. The role emphasizes team leadership, excellent communication, and a proactive approach to store

Qualifications

• Demonstrated leadership and problem-solving skills.
• Clear oral and written communication with customers and vendors.
• Team-oriented approach with a focus on service and results.
• Strong management and organizational abilities.
• Attention to detail and accuracy in tasks.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Promote Family Farm and Home mission and values.
• Assist store manager in promoting a strong sales culture and customer service.
• Maintain professionalism and positive store morale.
• Support store manager in executing store responsibilities through staff actions.
• Schedule and assign employees; monitor work results.
• Identify current and future customer needs through rapport with customers.
• Engage with local community groups aligning with company values.
• Solicit customers to sign up for FFH programs (loyalty, warranties, financing).
• Manage and protect inventory and assets per policy against theft or damage.
• Ensure merchandise is received, stored, and displayed per procedures.
• Maintain a safe, clean store environment with compliance to legal requirements.
• Assist with marketing strategy changes by reviewing financials and sales data.
• Support consistent operations by enforcing policies and procedures.
• Perform other duties as assigned by store manager or company official.

Skills

Leadership

Communication

Team-oriented

Problem solving

Management

Organizational skills

Detail oriented

Job description

Family Farm and Home in Michigan seeks a hands-on Team Leader to guide daily store operations, motivate staff, and deliver outstanding customer service. You will partner with the store manager on merchandising, scheduling, and cost controls while upholding safety and company values.

Flexibility to work weekends and holidays is required, with opportunities for growth within a growing regional retailer. The role emphasizes team leadership, excellent communication, and a proactive approach to store