Team Leader: Store Operations, Sales & People Leadership

Family Farm and Home; Michigan; On-site; USD 32,000 - 42,000; Full time

Job summary

Family Farm and Home is seeking a Team Leader to learn our culture and support the company’s philosophies. You will lead, supervise, and model strong leadership to motivate teams and drive store performance.

The role emphasizes merchandising, inventory management, expense control, HR, and safeguarding store assets while delivering excellent customer service in a fast-paced retail environment.

Qualifications

• Must demonstrate excellent leadership and problem solving.
• Strong communication skills with customers and teammates.
• Able to stand for extended periods and lift up to 50 lbs.
• Flexible schedule including weekends, evenings, and holidays.

Responsibilities

• A. Promote Family Farm and Home mission statement and family values.
• B. Assist store manager in promoting an aggressive sales culture with superior customer service.
• C. Maintain professionalism and positive store morale.
• D. Assist in execution and performance of all store job responsibilities through associates and/or own actions.
• E. Complete store operating requirements by scheduling and assigning employees; following up on work results.
• F. Identify current and future customer requirements by establishing rapport with actual and potential customers.
• G. Establish relationships and support local community groups consistent with company values.
• H. Solicit customers to sign up for Family Farm and Home programs.
• I. Manage and protect inventory and assets per company policy against theft and damage.
• J. Verify merchandise is received, stored and merchandised per established procedures.
• K. Protect team members and customers by maintaining a safe store environment and compliance with laws.
• L. Assist in determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• M. Assist in maintaining consistent operations by enforcing policies and procedures.
• N. All other duties as assigned by store manager or company official.

Job description

Family Farm and Home is seeking a Team Leader to learn our culture and support the company’s philosophies. You will lead, supervise, and model strong leadership to motivate teams and drive store performance.

The role emphasizes merchandising, inventory management, expense control, HR, and safeguarding store assets while delivering excellent customer service in a fast-paced retail environment.