Retail Team Leader - Lead Growth & Service (Flexible Schedule)

Family Farm & Home; Sparta (MI); Sur place; USD 40 000 - 56 000; Plein temps

Résumé du poste

Family Farm and Home is a family owned retailer based in Michigan with 71 stores across several states. The team leader role focuses on learning company culture, mentoring staff, and driving sales through strong merchandising and customer service.

You will support the store manager in operations, employee scheduling, and cost control while engaging with customers and the community. A flexible schedule including weekends is expected.

Qualifications

• Team leadership and supervision experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast paced retail environment.

Responsabilités

• Promote Family Farm and Home mission and values.
• Assist store manager in promoting an aggressive sales culture with superior customer service.
• Maintain professionalism and positive store morale.
• Support store manager in executing and monitoring all store responsibilities through associates.
• Schedule and assign employees; follow up on results.
• Identify current and future customer requirements through engagement with customers.
• Build relationships with local community groups aligned with company values.
• Encourage customers to join FFH loyalty programs and financing offers.
• Protect inventory and company assets per policy.
• Ensure merchandise is received, stored and merchandised per procedures.
• Maintain safe and clean store environment and comply with legal requirements.
• Assist in adjusting marketing strategies by reviewing reports and sales data.

Description du poste

Family Farm and Home is a family owned retailer based in Michigan with 71 stores across several states. The team leader role focuses on learning company culture, mentoring staff, and driving sales through strong merchandising and customer service.

You will support the store manager in operations, employee scheduling, and cost control while engaging with customers and the community. A flexible schedule including weekends is expected.