Team Leader II: Growth Path, Training & Benefits

Express Wash Concepts; Miamisburg (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401k with company match

Unlimited Wash Club

Uniforms provided

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts is seeking a Team Leader in Miamisburg, OH. The role focuses on leading site operations, delivering excellent customer care, and driving sales growth. You will guide a team to uphold quality standards while fostering a positive work environment.

This position emphasizes flexible hours, a strong safety mindset, and opportunities for growth within a fast-growing, community-focused company. Training and benefits support career advancement.

Qualifications

• High school diploma or equivalent is required or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in leadership and performance.
• Maintain a professional appearance according to guidelines.
• Exceed expectations and uphold accountability in responsibilities.
• Demonstrate flexibility in working hours, including weekends.

Responsibilities

• Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.
• Greet customers with long-lasting first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre/post wash for 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Lead the team in achieving and sustaining high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

Skills

Customer service

Sales experience

Team leadership

Flexible hours

Education

High school diploma or equivalent

Job description

Express Wash Concepts is seeking a Team Leader in Miamisburg, OH. The role focuses on leading site operations, delivering excellent customer care, and driving sales growth. You will guide a team to uphold quality standards while fostering a positive work environment.

This position emphasizes flexible hours, a strong safety mindset, and opportunities for growth within a fast-growing, community-focused company. Training and benefits support career advancement.